Posted on 4/25/2023
At Stillwater Automotive we use a digital inspection system. We give you a detailed report on your vehicles overall condition. We do this for several reasons. First, we want you to have a clear overall idea of your vehicles condition. The last thing we want to do is only look at the problem you brought the vehicle in for, repair that one issue and then report back to you that, "Oh, by the way, while we were driving your car we noticed that your front end is also worn out and you need new brakes. You will need another $1,800 in repairs to make your vehicle safe to drive." Maybe if you had the whole picture up front you may have decided to get rid of it instead of fixing it. We want to be ethical and give you that choice before we do any serious work. Second, we want you to be confident in our diagnostics. When we do the digital inspection, we send you a report detailing what we found. We attach pictures and videos to the report so that you can actually see, whenever po ... read more
Posted on 1/11/2023
I want to talk to you today about aftermarket warranties on your car. Everyone gets those calls…”I’m calling about your car’s expired warranty.” They make it sound great. “Are you tired of paying for auto repairs?”….like they will happily pay them for you. “You have so much more flexibility with our coverage because you can take your vehicle to any ASE Certified auto shop and we will cover your car no matter how many miles it has on it!” As every auto repair shop knows, this may sound good but it seldom works out for your good. Read the contract that these warranty companies have you sign when you purchase them. If you do that, you will realize that there is a very specific list of parts that they cover. Once you have a breakdown you will find that if your failed part is not on that list or was caused to fail by a pa ... read more